TERMS AND CONDITIONS (T&Cs)
These terms apply to all purchases from Special Futures GmbH, operating under the name BOUCHE, exclusively for private (non-commercial) customers. The ordered goods are not intended for commercial resale. For business customers (B2B), please contact us directly at sales@drinkbouche.com.
This document governs the use of our website (https://www.drinkbouche.com/) and all purchases made through it – regardless of the digital medium, device, or access channel used. The terms "we", "us", and "our" refer to BOUCHE. By using this website or placing an order, you accept these terms and our privacy policy.
If you do not agree with any part of these terms or the privacy policy, please do not use our website or place any orders.
SECTION 1 – PRICES & SHIPPING All prices include statutory value-added tax (VAT) and are final at the time of the binding order. Shipping costs vary depending on the method, size, and weight of your order and will be displayed at checkout.
As our goods are perishable food items, there is no right of withdrawal in accordance with § 312g para. 2 no. 2 of the German Civil Code (BGB). In the case of defective goods, we will cover the shipping costs and offer a full refund or replacement delivery.
SECTION 2 – PAYMENT We accept various payment methods, including Apple Pay, Google Pay, credit card, direct debit, prepayment, invoice, Giropay, Paydirekt, and PayPal.
In the event of payment default, we reserve the right to charge default interest at a rate of 5 percentage points above the base interest rate per annum set by the Deutsche Bundesbank. We reserve the right to assert further claims for damages.
SECTION 3 – EXTERNAL LINKS Our website may contain links to third-party websites. We assume no responsibility for their content and are not liable for damages arising from their use.
SECTION 4 – DELIVERY & FORCE MAJEURE Delivery will be made to the delivery address you provide. You are responsible for ensuring that the delivery address provided during the ordering process is complete and correct. If a shipment cannot be delivered or is returned to us due to an incomplete or incorrect address you provided, the original shipping costs will not be refunded. For orders that qualified for free shipping, we reserve the right to deduct our standard shipping costs (€7.90) from any refund. In exceptional cases (e.g., natural disasters, war, strikes), we reserve the right to cancel orders. In such cases, any payments already made will be promptly refunded.
SECTION 5 – RETENTION OF TITLE The goods remain our property until full payment has been received.
If you receive a damaged or faulty product, we will replace or repair it free of charge.
SECTION 6 – WARRANTY & RIGHTS OF RETENTION In the event of defects, you are entitled to replacement or repair. No warranty claim exists if the goods comply with the agreed quality at the time of the transfer of risk.
You only have a right of retention if it arises from the same contractual relationship.
SECTION 7 – LIABILITY We are only liable for damages caused by gross negligence or intent or that are mandatory by law (e.g., injury to life, body, health).
We are not liable for simple negligence or minor defects. Manufacturer guarantees apply separately and do not constitute a guarantee on our part.
Personal liability of our employees for simple negligence is excluded.
SECTION 8 – APPLICABLE LAW & JURISDICTION The law of the Federal Republic of Germany applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.
If there is no address in Germany or your place of residence moves abroad after the conclusion of the contract, the place of jurisdiction is the seat of the operator of the online shop.
SECTION 9 – DISPUTE RESOLUTION The EU offers a platform for online dispute resolution. We are not obliged to participate in such procedures but prefer direct clarification with our customers.
SECTION 10 – AMENDMENTS TO THE TERMS We reserve the right to amend these terms at any time. The version valid at the time of your use or order applies.
SECTION 11 – FEEDBACK & CONTACT We welcome suggestions, questions, and feedback. Feel free to contact us at bonjour@drinkbouche.com.
Should any clause of this contract be invalid, the remainder of the contract remains valid. Amendments and additions require written form.